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  • Admin and Reception Team

    Lisa Keen portraitLisa Keen

    Practice Administrator

    “I have worked at Towcester Veterinary Centre since 1996, initially as a part time receptionist and now as full time practice administrator. My job covers a multitude of tasks. I went to school locally and studied up to A level standard. I am married with two children. In my spare time I care for family members, enjoy music (especially from the 80s), do tapestries, jigsaws and reading. I have always had dogs and cats and currently have one elderly cat called Timon who despite having kidney disease thinks she’s still a kitten.”

    Debbie McDougall portraitDebbie McDougall

    Head Receptionist

    “I have lived in the area for most of my life and come from a farming background. I have worked at Towcester Veterinary Centre for 21 years now and have covered most areas of reception work and since 2000 I have been head receptionist. As well as reception work I also do accounts, insurance and handle our surgical referrals. My favourite aspect of the job is meeting the clients and their pets. I used to have two working collies but am currently in-between pets.”

    Sam GoodfellowSam Goodfellow

    Deputy Head Receptionist

    “I joined the practice in June 2014 with over 10 years experience of working as a veterinary receptionist in other Northamptonshire veterinary surgeries. I have previously worked as a kennel assistant at The Guide Dogs For The Blind Assocation and with a Great Dane Breeding Assocation. I have also worked as a dog groomer and within boarding kennels and catteries locally. I have 3 house cats named Rio, Gerry and Minnie.”

    Steph HoStephanie Holbrook portraitlbrook


    “I started at Towcester Veterinary Centre as a receptionist in 2004 and I think I have the perfect job. I love animals and enjoy meeting their owners. My own dog Poppy enjoys walks across the fields and ‘helping’ in the garden.”


    DSC01389 (3)Lucy Aust


    “I am the proud owner of Marlie (white chihuahua cross), Izzie (black chihuahua), nine rabbits, a budgie, a Syrian hamster and two teenagers! I’ve had a passion for the care and welfare of animals since I was young.
    In my spare time I volunteer for Pawprints Dog Rescue where I assist with dog walking and fundraising, which I find very rewarding. I also enjoy baking, gardening and taking my dogs to fun/novelty dog shows.
    I am really enjoying working as part of the reception team, my dream job to be honest.”

    PAM FINTAPam Finta


    “Having been a client of Towcester Veterinary Centre for sixteen years, I have recently joined the reception team. I am married with two grown up sons & live locally with my husband & pet family consisting of two elderly cats of eighteen & thirteen years, & my beautiful little dog Bailey AKA The Princess!

    My spare time is spent with my horse Folly & I am a dedicated follower of Northampton Saints RUFC.”


    Becci Thompson

    Receptionist (Weedon Surgery)

    Becci has always had a passion for animals and thoroughly enjoys being able to interact with all the pets and their owners that come to Weedon vets. Having started working for a previous veterinary practice back in November 2014, she realised very quickly that this was something she would love to pursue.

    Whilst growing up, Becci had many different pets including an iguana, a ferret, 2 German shepherds and a working Labrador. She also attended a lot of shooting days and really enjoyed taking part in clay pigeon shooting regularly.In her spare time she enjoys being outdoors and walking, and has walked to the top of Snowdon (but sadly took the train back to the bottom). One of her fondest memories is being fortunate enough to have canoed along the river in the Florida quays.

    Alison-profileAlison Nicholls

    Receptionist (Weedon Surgery)

    Alison joined Weedon Vets as a receptionist in March 2015. Initially she trained as a radiographer before joining the family business in Towcester in which she has worked for the last 20 years.

    Alison comes from a farming family and has always had a love of all animals. Growing up she was surrounded by pets which included dogs, cats, rabbits, guinea pigs, hamsters, budgerigars, fish and tortoises.Earlier in the year she decided to use her previous medical experience and combine it with her love of animals to work in a Veterinary practice. Meeting pets and their owners, she has quickly realised that this is her perfect job and thoroughly enjoys her role within the practice team.Alison currently has one re-homed cat called Sammy, however I don’t think it will be too long before she is joined by a little brother or sister.