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  • Admin and Reception Team

    Lisa Keen portraitLisa Keen

    Practice Administrator

    “I have worked at Towcester Veterinary Centre since 1996, initially as a part time receptionist and now as full time practice administrator. My job covers a multitude of tasks. I went to school locally and studied up to A level standard. I am married with two children. In my spare time I care for family members, enjoy music (especially from the 80s), do tapestries, jigsaws and reading. I have always had dogs and cats and currently have one elderly cat called Timon who despite having kidney disease thinks she’s still a kitten.”

    Debbie McDougall portraitDebbie McDougall

    Head Receptionist

    “I have lived in the area for most of my life and come from a farming background. I have worked at Towcester Veterinary Centre for 21 years now and have covered most areas of reception work and since 2000 I have been head receptionist. As well as reception work I also do accounts, insurance and handle our surgical referrals. My favourite aspect of the job is meeting the clients and their pets. I used to have two working collies but am currently in-between pets.”

    Sam GoodfellowSam Watt

    Head Receptionist

    “I joined the practice in June 2014 with over 10 years experience of working as a veterinary receptionist in other Northamptonshire veterinary surgeries. I have previously worked as a kennel assistant at The Guide Dogs For The Blind Assocation and with a Great Dane Breeding Assocation. I have also worked as a dog groomer and within boarding kennels and catteries locally. I have 3 house cats named Rio, Gerry and Minnie.”



    DSC01389 (3)Lucy Aust


    “I am the proud owner of Marlie, Izzie & Ali-Chi (chihuahuas), two rabbits, two guinea pigs, two budgies, a canary, a hamster and two teenagers! I’ve had a passion for the care and welfare of animals since I was young. I have a keen interest in canine behaviour & animal enrichment.

    In my spare time I volunteer for Pawprints Dog Rescue, which I find very rewarding. I am really enjoying working as part of the reception team, my dream job to be honest.”


    PAM FINTAPam Finta


    “Having been a client of Towcester Veterinary Centre for sixteen years, I have recently joined the reception team. I am married with two grown up sons & live locally with my husband & pet family consisting of two elderly cats of eighteen & thirteen years, & my beautiful little dog Bailey AKA The Princess!

    My spare time is spent with my horse Folly & I am a dedicated follower of Northampton Saints RUFC.”


    tessaTessa Heathcote


    “I am delighted to be part of the Reception Team at Towcester and have to pinch myself regularly as I still cannot believe I have my dream job.  I have been out of the work place for many years bringing up our three children.  As a family we have dogs, horses, ponies and sheep.  When I am not working I ride my horse Bo, groom for my daughters and occasionally find time for my husband.”


    Debbie Dancer 

    Weedon Receptionist 

    “I joined the reception team in early 2019 with 21 years of experience working in the industry. I am passionate about helping and interacting with clients and am currently completing a course in canine behaviour to assist with my daily role. I have previously completed a course in bereavement counselling and I will be working mainly at the Burcote Road practice.  In my spare time, I enjoy spending time with my son and walking my dog!”



    Kimberley Wilson


    “I joined the reception team as a receptionist at the beginning of 2019. Previously, I studied at Northampton College and Milton Keynes College whilst working as a life guard. I’ve always loved animals which helps with my new role as I am passionate about helping other pet owners. Growing up, I’ve had a wide selection of pets and I currently own 3 dogs: Millie-Mae, Bailey and Ellie-Mae. In my spare time I enjoy socialising with friends and family and walking my dogs around Northamptonshire.”


    Becci Thompson

    Weedon Receptionist

    Becci has always had a passion for animals and thoroughly enjoys being able to interact with all the pets and their owners that come to Weedon vets. Having started working for a previous veterinary practice back in November 2014, she realised very quickly that this was something she would love to pursue.

    Whilst growing up, Becci had many different pets including an iguana, a ferret, 2 German shepherds and a working Labrador. She also attended a lot of shooting days and really enjoyed taking part in clay pigeon shooting regularly.In her spare time she enjoys being outdoors and walking, and has walked to the top of Snowdon (but sadly took the train back to the bottom). One of her fondest memories is being fortunate enough to have canoed along the river in the Florida quays.

    Alison Nicholls

    Senior Receptionist at Weedon

    Alison joined Weedon Vets as a receptionist in March 2015. Initially she trained as a radiographer before joining the family business in Towcester in which she has worked for the last 20 years.

    Alison comes from a farming family and has always had a love of all animals. Growing up she was surrounded by pets which included dogs, cats, rabbits, guinea pigs, hamsters, budgerigars, fish and tortoises.Earlier in the year she decided to use her previous medical experience and combine it with her love of animals to work in a Veterinary practice. Meeting pets and their owners, she has quickly realised that this is her perfect job and thoroughly enjoys her role within the practice team.Alison currently has one re-homed cat called Sammy, however I don’t think it will be too long before she is joined by a little brother or sister.